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The cash gap

You're turning over good money. So why doesn't your bank account or pocket show it?

If your books balance and the money still doesn't show, this page is for you.

You're thinking

Yes, exactly. But my cash ups balance. How can money be missing if everything balances?

Here's the thing: balancing and certainty are not the same thing. Your cash ups can balance perfectly and you can still be losing money. A cash up confirms your numbers agree with each other. It cannot tell you whether the money that should exist actually does.

You're thinking

So the numbers agreeing with each other doesn't mean no one is taking anything.

Cash is where the tricks live. Reprints, under-rings, voids before the count, skimming. Your point of sale shows what should have happened. Your actual cash out shows what did. The gap between those is what you're feeling.

You're thinking

So I need to compare what the point of sale says I should have against what I actually took out. And that's why I feel like I'm missing money.

Exactly. We call it the cash gap. Lekana finds it and shows you where to look. Once you see it, you know where it's going.

Your data stays yours

We know this is sensitive.

Here's exactly what Lekana needs: your point of sale report, your merchant bank transaction report for the same period, and the cash you received. That's it.

We never connect to your bank account, and we never see anything you don't upload.

What happens next is your call. Work through the results yourself, ask us to walk you through them, or ask us what we see. The numbers are yours either way.

The pilot

No cost. No risk for you.

You might find something that explains the gap. In that case you either keep using Lekana to stay on top of it, or you solve it yourself and move on. Either way, you've got the answer.

Or you might find everything's good, and get peace of mind.

We get to work with real data, real problems, and real patterns. That matters to us.

No matter what you find, or don't find, you come out ahead.

From the pilot

One business balanced its cash ups every day, and was still losing meaningful money every month.

The numbers agreed with each other. The money still wasn't arriving. Once the reconciliation ran, the patterns surfaced. Once they were named, they could be stopped.

Reprinted slips Declines never resubmitted Shortfalls the totals couldn't show

Shared with permission. Your numbers will differ. The patterns repeat.

How it works

Four steps. About five minutes.

Step 01

Upload your point of sale report for your period.

This is your source of truth. We'll match each individual transaction against the line items in your merchant bank transaction reports.

Uploading the point of sale report

Step 02

Upload your merchant transaction report.

This is what your processor actually received. Not the same as your bank statement: the statement shows bulk payout totals, the merchant transaction report shows every individual card transaction behind them. Multiple banks in the same period are fine.

Uploading the merchant transaction report

Step 03

Enter the cash you actually received this period.

We compare this to what your point of sale rang up as cash, to find the gap. Wherever the cash ended up: banked, on hand, or in transit.

Entering the cash received

Step 04

Results.

The match rate. Card, cash and other tenders, each on its own line. The cash gap. The items needing your attention.

The reconciliation results

Free three-week pilot.

After that, we'll talk about what happens next. We onboard businesses one at a time, personally.